Bob Answers Your
Painting & Decorating Questions
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Why go with Bob Jung Painting instead of another company?
I have over 17 years experience as a painter. I worked as a helper, became a painter, then supervisor. Now I run my own painters company. Our typed-out proposal states every step, every product used, to get the job done right the first time!
Are you a local business?
Our office is in Naperville, and I live in Naperville. We are active members of the Naperville Area Chamber of Commerce since 2004. We are also accepted by the Better Business Bureau.
What paints do you use?
We use only quality paints and stains from the Benjamin Moore Company and other quality suppliers.
Do you help your customers pick out colors?
We work with a few area decorators to help! We will provide you with a free hour of color consultation. Design consultation can take its place if no color consultation is needed. We will put samples on the wall before we start the job. This gives you time to view the color.
Do you work the job personally? Can I trust the people working in my house?
When our employees get hired they go through a background check and a drug test. Being an owner of a company, my job is to rely on my supervisors to run the job when I'm not around. I will stop over or call you to see how the progress is going.
Will you protect my floors, furniture, etc? Will you clean up when the project is finished?
Of course! We protect all flooring by completely covering it with Rosin paper. This paper is very heav protective paper. Your furniture will be completely covered with new plastic - no used plastic, because dried paint and other dirt on used plastic can scratch furniture. We tape the top edge of the baseboards when we roll out the walls. We tape the carpet along the edges of the baseboards when we paint the baseboards.
Every night before we leave, we vaccumm the areas, organize the tools and cover the work area with a drop cloth. We remove all hardware before the project starts if possible, and we cover all fixtures and remove all vent covers and outlet covers.
Is it safe to sleep in the house/room tonight?
Weather permitting, we try to open the windows and use fans to air out the areas. If our customers have health-related problems, then we can use low-odor paint, like the paint used in hospitals.
Do you have workers compensation and liability insurance?
We have liability insurance and full workers compensation coverage, plus we are bonded and backed by the Better Business Bureau.
You're safe with us!
Do you offer a warranty?
We offer a four year warranty on our exterior work, and we stand behind our promise!
Do you take credit cards?
In order to provide more payment options, we now accept Visa and Master Card and also provide NO interest loans from 6 to 18 months upon credit approval.
What if I have a problem after the job is over?
I'm here to help! We always want to do the job right the first time. But there will always be the occasional home that peels or blisters within the four-year warranty. Just call our office and I will personally walk the job with you and we will correct any problems A.S.A.P.!
Do you have a question for Bob? Contact us, and we'll answer right away, plus your question may appear on this website!
